Privacy Policy
Our contact details
Name: Cell Regeneration LTD
Address: Zeeco House Annexe, Casterton Lane, Tinwell. PE9 3RL
Phone Number: 01780238084
E-mail: liz@cell-regeneration.co.uk
Review of Privacy policy: October 2022
The type of personal information we collect
We currently collect and process the following information
- Name and address
- Email address
- Location
- Personal and medical information given
- Further details provided by you as part of your enquiry
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You are enquiring into MBST® therapy for yourself or a friend or family member.
- You are a health professional or have a general interest in MBST® and would like to know more
Messages and enquiry forms on our website
Messages sent by you will be forwarded to our (MBST® Medical UK) inbox or to the clinic that you have selected to contact.
Why we collect your data
We may use your personal information in order to respond to your inbound email enquiry and subsequently enter into a contract with you to supply services.
Consent
By submitting your information to us via the website you have given Cell Regeneration Ltd permission to collect and store your data and to process your information for legitimate business and medical purposes.
We may use your personal information in order to respond to your inbound email enquiry and subsequently enter into a contract with you to supply services.
We may share this information with one of the MBST Medical UK clinics that are listed on our clinic website page only. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent
You are able to remove your consent at any time. You can do this by contacting liz@cell-regeneration.co.uk
Legitimate interest
We have a legitimate interest, to make sure that you receive the most significant information and service to support your needs.
How we store your personal information
Cell Regeneration Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
We will retain and use your information to the extent necessary to comply with our contractual obligations, legal obligations, resolve disputes, and enforce our policies.
Log files
Cell Regeneration LTD follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies
Our site uses cookies. If you decide at any time that you no longer wish to accept cookies from our services, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the website services or all functionality of the website.
For further information on cookies, please visit www.allaboutcookies.org or to read our full cookie policy click here.
Web Beacons
On occasion, MBST Medical UK’s website will use web beacons. Web beacons, tags and pixels are electronic files that allow us to generate statistics about how the site is used and therefore, adjust our content to better respond to visitors’ interests. Facebook pixels allow us to monitor the success rates of our advertisements and create custom audiences based on site traffic.
For further information on web beacons please here.
To opt-out of targeted advertising on the following platforms, you can find our more information by clicking on the relevant platform below.
Analytics
Like many other websites, this website uses Google Analytics to help us understand how visitors us this website. Google Analytics uses ‘Cookies’ which are text files placed on your computer to collect internet logs and visitor behaviour anonymously. The information generated is transmitted to Google and used to evaluate visitor use and to create statistical reports of website activity for MBST Medical.
We will never use the statistical analytics tool to track or collect any personally identifiable information of visitors to this site. We will not link or seek to link an IP address with the identity of a computer user nor shall we associate any data gathered from this site with any personally identifiable information from any other source unless you explicitly submit that information via a fill-in form on our website.
Third-party privacy policies
Cell Regeneration LTD’s Privacy Policy does not apply to other websites to which this site links, so we advise that you consult the respective Privacy Policies of these third-party sites for more detailed information.
Embedded content from other sites
Articles on this site may include embedded content such as videos, images, publications and articles. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Minors’ information
A major priority is child protection online. We encourage parents and guardians to observe, participate in, and/or monitor and guide the online activity of minors. Cell Regeneration Ltd does not knowingly collect any Personal Identifiable Information from children under the age of 12. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to our Online Privacy Policy
We may amend this privacy policy at any time so please review it frequently and at least each time you submit personal information to us. The date at the bottom of this page will be amended each time this policy is updated.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at liz@cell-regeneration.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at liz@cell-regeneration.co.uk You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk